Frequently Asked Questions

Do your packages include domain and hosting?

Unfortunately, unless otherwise stated our standard packages do not include web hosting or domain names.

How quickly can I expect a first draft?

First draft is usually delivered within 24 hours of deposit being received. However, during exceptionally busy periods it could take up to 3 working days.

Can I request changes to a draft?

Of course! That’s why it’s a draft! Feel free to propose small or radical changes, and we’ll get straight back to work until you’re completely satisfied.

How long will it take to implement my feedback/draft changes?

This depends entirely on what is being requested, but you can rest assured we will work as fast as we can without compromising quality!

Will you publish my website for me or just give me the finished files?

Whichever you like. We’re happy to publish your new website to your domain & hosting package for no extra fee, or we can gladly transfer the completed website in a ZIP file if you prefer to upload it yourself.

Can I request my deposit back?

If for any reason you decide to cancel your order, your deposit will be refunded. Please note this may take up to 5 working days.

What payment methods do you offer?

Payment is via PayPal or bank transfer.

Are MBO willing to work on-site at my business premises?

This depends on the nature and scope of the website required, the location of your premises and other factors. We are always happy to try to come to an arrangement.